Terms and Conditions
1. Acceptance and General Provisions
Welcome to Rucua. By accessing and using our website, you agree to be bound by the following Terms and Conditions ("Terms"). Our store is hosted on Shopify Inc., which provides us with the e-commerce technological infrastructure. If you do not agree with these Terms, please do not use our services.
2. Conditions of Store Use
By using this site, you represent that you are of legal age in your jurisdiction of residence. It is strictly prohibited to use our products or the platform for illegal purposes, transmit malicious code, or compromise the security of Rucua's or Shopify's infrastructure.
3. Products, Inventory, and Accuracy
We make meticulous efforts to accurately display the colors, features, and specifications of our products (specialized equipment, accessories, and custom manufacturing). However, we do not guarantee that the display on your monitor will be exact. We reserve the right to limit the quantities of any product and to discontinue items without prior notice. All descriptions and prices are subject to change at our sole discretion.
4. Pricing, Payment, and Customs Policy
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Prices: All prices are expressed in Mexican Pesos (MXN) and do not include shipping costs unless explicitly stated.
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Imports and Customs: Since Rucua markets specialized import products, the end customer assumes responsibility for providing accurate information for shipments. Any additional expenses due to undervaluation, unforeseen customs duties or taxes, or retentions by tax authorities will be communicated, but are subject to the policies of the shipping company.
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Order Rejection: We reserve the right to reject or cancel orders if we detect unusual activity, fraud, or errors in the pricing system.
5. Intellectual PropertyÂ
All content hosted on this site, including but not limited to Rucua logos, designs, texts, graphics, and photographic material, is the exclusive property of Rucua or its respective licensors. Reproduction, distribution, or commercial use without our written authorization is prohibited.
6. Third-Party Tools and LinksÂ
We may provide you with access to third-party tools (Shopify ecosystem applications) or links to external websites. Rucua assumes no responsibility for the content, policies, or practices of such third parties.
7. Limitation of Liability
Rucua shall not be liable for service interruptions, technical errors of the Shopify platform, or for indirect, incidental, or consequential damages arising from the use of our products or website, to the maximum extent permitted by law.
8. Applicable Law and JurisdictionÂ
These Terms and Conditions are governed by the current laws of the United Mexican States. For the resolution of any dispute arising from the use of this site or the purchase of products, the parties expressly submit to the jurisdiction of the competent courts in the city of Mérida, Yucatán, waiving any other jurisdiction that may correspond to them by reason of their present or future domiciles.
9. Contact and SupportÂ
For any questions, clarifications, or follow-ups regarding these Terms, please contact our executive support at: [Rucua's email address].