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The Professional Blader's Brand
RUCUA
RUCUA is a brand born from a passion for Beyblade and created with the purpose of connecting the large global community. We merge professionalism and sportsmanship in high-quality products for competitors of all ages.
Our Products
We create high-performance equipment that balances portability and technical capability. Premium pieces designed for high-level competition and true sportsmanship.
Do you have any questions? We are here to help you
Check out our customers' frequently asked questions. Still have questions? Contact our customer service team.
What types of payments do you handle?
We accept credit and debit cards, PayPal, and MercadoPago. If you are in Mérida, Yucatán, you can also pay in cash or via bank transfer.
If you have questions or prefer these last options, contact us on Instagram (@rucuastore), WhatsApp (+52 999 502 2468) or by email at serviciocliente@rucua.com.
How much is shipping?
Mexico
Shipping costs in Mexico depend on your postal code. It's free for purchases over $1,700 MXN.
International
For the rest of the world, shipping costs depend on the destination country and your postal code.
How can I track my package?
You can track your package using the tracking number or tracking link we provided when your order was ready for shipment.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs vary depending on the destination country and postal code.
Can I cancel my order before receiving the products?
In case you change your mind, you have until BEFORE the package leaves our warehouse to request a cancellation and refund by sending an email to serviciocliente@rucua.com or by WhatsApp (+52 999 502 2468).
If you placed an order with product(s) on PRE-ORDER, it cannot be canceled or refunded.
IMPORTANT: Delays by parcel delivery services are not grounds for cancellation or refund.